Director of Alumni Engagement

The Position: Director of Alumni Engagement

The Director of Alumni Engagement (DAE) develops and implements a comprehensive alumni engagement plan to create an extensive, vibrant community of meaningfully engaged constituents for the University of North Carolina School of the Arts. Supporting UNCSA Forward (the University’s five-year strategic plan), and based on national best practices, the alumni engagement plan will include long-term vision and goals, metrics and benchmarks, and annual plans to create and maintain pathways for alumni engagement that advance UNCSA’s goals, foster a sense of community, and encourage alumni participation across multiple opportunities, including volunteerism and philanthropy.

Following best national practices, including CASE standards for measuring alumni engagement, and working in close conjunction with other members of the Advancement team, campus leadership, and key alumni, the Director of Alumni Engagement will lead a team responsible for:

Alumni Engagement – 60%

• Developing, maintaining, implementing, and annually updating UNCSA’s Alumni Engagement plan.
• Setting key alumni engagement metrics and ensuring consistent growth and improvement year-over-year.
• Representing the Advancement team and UNCSA as a key point of contact for alumni.
• Representing alumni viewpoints and priorities within the Advancement team and on the campus.

Donor Strategy – 20%

• Participating in donor strategy sessions, providing insights and opportunities to effectively cultivate, solicit, and steward prospective and existing donors.
• Developing and supporting alumni events on campus, in the local community, and nationally.
• Supporting the identification, recruitment, and coordination of alumni involvement in UNCSA activities and priorities, including guest artists, recruitment and admissions, mentoring, volunteering, and others.

Alumni Communications – 15%

• Developing an alumni communications plan in partnership with Strategic Communications and Donor Relations, including online newsletters, magazine articles, social media, and support of special events.
• Gathering alumni input and support for key campus initiatives as determined by UNCSA’s chancellor, deans, and other campus.

Alumni Social Media and Activities – 5%

• Managing and promoting alumni social media pages to monitor and track alumni successes and awards and recognition.
• Tracking alumni activities in Raiser’s Edge.
• Supervisor of Alumni Engagement Coordinator and Federal Work-Study student. 

 Knowledge, Skills, and Abilities              

• Knowledge of best practices in university advancement and alumni engagement; strong organizational and communication skills; demonstrated ability to develop relationships with a broad range of constituents; interest in/knowledge of the arts and arts industries.
• Three to five years of demonstrated success in advancement work, with at least two years of experience working with alumni.
• Demonstrated project management skills.
• Demonstrated ability to manage volunteers.
• Exceptional communication and interpersonal skills, including the ability to work collaboratively and creatively with colleagues throughout a variety of constituent groups.
• Strong interpersonal skills with a track record of relationship building to meet financial or other goals.
• Experience in community building, both with vision and action.
• An affinity for the goals and mission of UNCSA and a passion for supporting the arts.
• Ability to travel and work on evenings and weekends.

Minimum Qualifications             

• Bachelor’s Degree with three to five years of experience in alumni relations, advancement, or other related professional experience.

Preferred Qualifications

• Strong awareness and interest in evolving trends, developments and best practices in alumni engagement and communications.
• Knowledge of university advancement.
• Proficiency in Advancement software (Raiser’s Edge, Wealth Engine, etc.).

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